CourseTrack

Support

Questions, bugs, account help — we read every message.

Contact us

We aim to respond within two business days. Include your account email and the device you're using — it helps us find the problem faster.

Common questions

My grade doesn't match what my school shows

Schools weight assignment categories in ways that don't always match a straight calculation. Open the course and enter your instructor-posted final grade in the "Posted final grade" field — CourseTrack will use that number everywhere instead of its own estimate.

How does transcript upload work?

Upload a PDF or take a photo of your transcript, and CourseTrack reads the courses, credits, grades, and terms from it. You review everything it found before anything is saved, and you can uncheck any course you don't want imported. The file itself is not stored — only the course information you confirm.

Why don't my past courses show on the dashboard?

The dashboard shows your current semester only, so it stays focused on what's actually due. Completed courses live under Past Terms, and courses that haven't started yet appear in the Upcoming section.

I forgot my password

Use the "Forgot password" link on the sign-in screen and we'll email you a reset link. If it doesn't arrive within a few minutes, check your spam folder or write to us.

How do I delete my account and data?

Email us at info@midpointcorp.com from your account address and ask us to delete your account. We'll remove your account and all associated course data.

Is CourseTrack accessible?

Yes. CourseTrack is built to WCAG 2.1 Level AA standards, with screen reader support, keyboard navigation, sufficient color contrast, and support for larger text sizes. If you hit an accessibility barrier, please tell us — we'll fix it.